Privacy is a serious matter at Saint-Gobain, and we are committed to protect it. This "Your Data and Your Rights" space aims to provide an overview of our personal data protection practices to anyone concerned by our activities by collecting all useful information (Privacy Policy, cookies, contact, etc.) in the same page.
PRIVACY POLICY
Click here to view our Group Privacy Policy.
PROCESSING DETAILS
The purpose of this information notice, concerning the aformentioned processing activity, is to provide you with all items of information prescribed by the applicable Regulation and, in particular, by the GDPR.
Identity and contact details of the controller(s)
Saint-Gobain Glass France
Tour Saint-Gobain - 12 place de l’Iris, 92096 La Défense Cedex – France
Privacy Correspondant [or Data Protection Officer (DPO)] contact details
To exercise your rights or for any question about the processing of your data within this system, please go to the "Contact" section of our "Your data and your rights" page.
Object of the processing
Purpose(s):
We use the information we hold on you for the following purposes:
- For account administration: including opening up an account, verifying your identity, creating a better understanding of you
- For marketing: monitoring your transactions with us to enable us to provide you with the most relevant offers and information to you.
The legal basis for our uses of your personal information
- Our legitimate interests:
- to provide the public with offers of goods and services which are likely to answer their needs
- to process information requests and to inform about our offers of goods and services.
- Performance of a contract:
The personal information you provide may be processed when it is necessary in order for us to offer you personalized access to our online services.
Data and retention periods
Data categories
Name, surname, address, phone number, city, country, email address, language, position
Data sources
Direct collection
Retention periods
3 years starting from the collection
Recipient(s)
We will share your personal information internally with our subsidiaries in accordance with our Saint-Gobain Group Privacy Policy.
We will also share your personal information internally to:
- Our relevant sales department
- Our technical support team
Data transfer outside the scope of Union law
Mainly because of the international activities of Saint-Gobain Glass France and in order to optimize service quality, the information you provide to us may be transferred to countries outside the European Economic Area (EEA).
In such cases, we will take to the appropriate security and confidentiality measures to ensure that your privacy rights continue to be protected. These steps include imposing contractual obligations on the recipient of your personal data or ensuring that the recipients have subscribed to “international frameworks” that aim to ensure adequate protection.
Rights of Data subjects
The regulations may allow you to exercise the following rights concerning your personal data:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to object;
- Right to data portability;
If you consider, after contacting us, that your rights are not respected or that this data processing does not comply with privacy rules, you have the right to lodge a complaint with CNIL in France.
Additional information
According to the applicable French regulation, you have the right to define guidelines on the fate of his or her personal data after death.
COOKIES
USE OF COOKIES
When you visit our company website, cookies may be automatically installed and temporarily saved in your computer’s memory or on its hard disk in order to make it easier for you to navigate around our site. Cookies do not enable us to identify you, but are used to record information about the pages you have viewed on our website, the date and time of your visit to the site, etc.
What types of cookies do we use?
Like most websites, saint-gobain-glass.com uses cookies. By continuing to browse our website, you consented to the use of all of the following 4 types of cookies:
- Functional cookies
Without them, you would simply not be able to browse on saint-gobain-glass.com and use its various features. In particular, they allow you to access your personal space and consult any data stored there: saved quotes, current contract(s) and documentation.
They also allow us to store some of the information you provide us, for example when requesting a quote.
They allow you to archive your browsing preferences on saint-gobain-glass.com and to store the various parameters you selected during your last visit, such as the site version consulted (mobile, tablet or computer).
- Performance and Audience measurement cookies
These cookies are used to anonymously collect certain information when you visit saint-gobain-glass.com, such as how you reached the site or which pages you visit most often.
The purpose of these cookies is to measure the number of visitors to our pages and to allow us to analyse and better understand the behaviour of Internet users on the site in order to improve its services, content and operation.
- Advertising cookies
The purpose of these cookies is to better target our internet advertising campaigns. They allow us, directly or via our partners, to display personalized advertising banners based on your browsing experience on our site.
Example: let's imagine that you entered a search about car insurance in a search engine and that you browsed the corresponding product sheet on our site. In this case, during future visits to our partners’ sites, it may be possible that you see a banner presenting our car insurance.
Thus, based on the pages visited by our Internet users, we can customize our banners to offer them the most appropriate and relevant content and offers.
Cookies do not track users' IP addresses.
- Social Media Cookies
saint-gobain-glass.com provides users with buttons to share content via social media.
These buttons are provided by social media networks and use cookies to track user browsing.
Even if the user does not click on the "social media" buttons on saint-gobain-glass.com, said social media networks may be able to identify their browsing on the site. Cookies are placed directly by social media networks. Consequently, the Internet user's choices regarding the enabling of these cookies must also be made on social media networks.
To do so, please visit the sites and consult their personal data protection policies directly.
For further information please visit the following page containing Saint-Gobain Group’s personal data Privacy Policy: www.saint-gobain.com/en/privacy-policy
GENERAL COOKIE SETTINGS
You can use the settings within your browser to control the cookies that are set on your computer or mobile device.
- Internet Explorer™
- Chrome™
- Firefox™
- Opera™
- Safari™
You can disable cookies in your web browser. However, this will disable all cookies used by your browser, including those from other websites, which may cause certain settings or information to be altered or lost. Disabling cookies may change your browsing experience on our website, or may make navigating around the site more difficult.
ANALYTICS COOKIES ON SAINT-GOBAIN-GLASS.COM WEBSITE
Analytics cookies on saint-gobain-glass.com website
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of this website (including your IP address) will be transmitted to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where this is required by law or insofar as third parties process this data on behalf of Google. Google will never associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser; however please note that if you do so you may not be able to use the full functionality of this website. By using this website you consent to the processing by Google of data relating to you in the manner and for the purposes mentioned above.
For more info about the Google Analytics cookies, click here.
Another alternative to desactivate Google Analytics is to install a small plugin proposed by Google for the major browsers.
DATA COLLECTED ON THE SITE
Each visitor to this Site who provides information to Saint-Gobain Glass France grants the latter the totality of the transferable rights related to this information and authorizes it to make whatever use it wishes of it. The information thus provided by the visitors will be considered non-confidential, must be exact and lawful and must not prejudice the interests of third parties.
More specifically concerning the personal data collected on the Site, visitors are informed that the Site uses several processing operations whose purpose is to ensure the communication and exchange of information with visitors.
These processing operations notably make it possible to:
Answer written requests from visitors in the various sections designed for this purpose,
Transmit the documents requested by visitors to them,
Manage job applications whether they correspond to job offers published on the Site or not.
The data collected:
Must only result from their voluntary recording by the relevant visitor,
Are for internal use only and are directed to those responsible for handling the visitor's request,
Are kept only as long as necessary to carry out the purposes defined above.
In accordance with the law no. 78-17 of January 6, 1978 concerning information technology, files and freedoms, modified by law no. 2004-801 of August 6, 2004, any person wishing to exercise his access, rectification, deletion or opposition rights, should contact the following department:
Saint-Gobain Glass France BU Exprover
Tour Saint-Gobain - 12 place de l’Iris, 92096 La Défense Cedex – France
CONTACT
To exercise your rights or for any question about the processing of your data, you can contact our Data Protection Officer (DPO) officially appointed to the French supervisory authority (CNIL):
by e-mail:
privacycontact.bgf@saint-gobain.com
by postal mail:
Saint-Gobain Glass France BU Exprover
Tour Saint-Gobain - 12 place de l’Iris, 92096 La Défense Cedex - FRANCE.